Terms of Use

These terms apply to your use of this website, operated by EL-ZEIN Medical Solutions ("we", "us"). By using the website you accept them. If you do not agree, please do not use the website.

1. About us

EL-ZEIN Medical Solutions supplies medical equipment and integrated healthcare solutions from Damascus, Syria. Contact: info@elzeinmedical.com.

2. Using the website

• Use the website only for lawful purposes and in a way that does not harm it, its users or us.
• Do not try to gain unauthorised access, disrupt the service, send spam, or collect content or data with automated tools.
• Information you send us must be accurate and must not infringe anyone's rights.

3. Product information

Product descriptions, specifications, images and documents are for general information. Manufacturers may change their products, and availability depends on suppliers and on import regulations. Brand names and trademarks belong to their owners. Please confirm the details that matter to you in your quotation.

4. Quotes and orders

• Sending a quote request is an enquiry, not an order, and does not bind you or us.
• Prices, delivery times and conditions are given in a written quotation, which is valid for the period stated in it.
• An order is binding only once we confirm it in writing. The terms in the quotation, order confirmation or contract then apply and take priority over these website terms.

5. Medical equipment notice

Medical equipment must be installed, operated and maintained by qualified professionals, following the manufacturer's instructions and the regulations that apply where it is used. The content of this website is not medical advice and does not replace professional judgement.

6. Intellectual property

The website's texts, design, logo and our own images belong to EL-ZEIN Medical Solutions or are used with permission. You may view and print pages for your own business use; any other copying or reuse needs our written permission.

7. Links to other websites

Links to other websites (for example manufacturers, maps or messaging services) are provided for convenience. We are not responsible for their content or their privacy practices.

8. Availability and liability

We work to keep the website accurate and available, but we cannot promise it will always be error-free or uninterrupted. To the extent permitted by law, we are not liable for indirect loss or for decisions made only on the basis of website content. Nothing in these terms limits liability that cannot be limited by law.

9. Privacy

How we handle your information is explained in our Privacy Policy.

10. Changes

We may update these terms from time to time. The date at the top shows the latest version; using the website after a change means you accept the new terms.

11. Applicable law

These terms are governed by the laws of the Syrian Arab Republic, and the courts of Damascus are competent for any dispute, unless the law requires otherwise.

12. Contact

Questions about these terms: info@elzeinmedical.com.